why charles rose.

 

Customer Focus

customer focus.

Our philosophy places our clients at the centre of our operations. We have built our service around the customer, offering longer viewing slots, an out of hours viewing service and, if you are local, we will chauffeur you to and from viewings. We deliver on our promise of regular contact, whilst always looking out for new ways to add value to our service.

We are not interested in the quick sale, and will work tirelessly to achieve the best result for our client.

Presentation

impeccable presentation.

The quality of a property’s presentation impacts on the price. That is why we ensure that our clients properties look their very best. Our emphasis is on professional photography as standard, candid advice on home staging, attractive brochures and a polished online presence.

The quality of a property’s presentation impacts on the price. That is why we ensure that our clients properties look their very best. Our emphasis is on professional photography as standard, candid advice on home staging, attractive brochures and a polished online presence.

People

people.

Our aim is to deliver customer service at levels head and shoulders above our competition. Our clients will find us to be unpretentious, down to earth locals, who pride themselves on being polite, punctual and attentive to their needs.

Standards

standards.

Embarrassed by our industry’s reputation, we want to play a part in changing it. We believe that Estate Agencies should be regulated which is why we have elected to become members of The Property Ombudsman scheme, thus giving our clients peace of mind that we are working within their codes of practice.